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Last updated: March 9, 2025
📜 Introduction
Welcome to *Gentevra*. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website *gentevra.com* (the “Site”) or use our services.
🔄 Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised *"Last Updated"* date.
📥 How We Collect and Use Your Personal Information
We collect personal information from multiple sources to provide and enhance our services. This information is used to:
- ✅ Process your orders and payments
- ✅ Provide customer support
- ✅ Improve user experience on our website
- ✅ Ensure security and fraud prevention
- ✅ Deliver personalized marketing and advertising
🆔 What Personal Information We Collect
📌 Information You Provide
- Contact details: Name, email, phone number, address
- Order details: Shipping & billing information
- Account credentials: Username, password, security questions
- Customer support messages
📊 Automatically Collected Information
- Browsing behavior: IP address, browser type, pages visited
- Device information: OS, screen resolution, location data
- Cookies & Tracking Technologies: See our Cookie Policy
🔗 Information from Third Parties
- Payment processors: To process transactions securely
- E-commerce partners: To enhance order fulfillment
🛡 How We Use Your Personal Information
- Providing services: Order processing, account creation, returns
- Marketing & Advertising: Personalized recommendations, promotions
- Security & Fraud Prevention: Account protection, fraud detection
- Customer Communication: Support, transaction updates, feedback
🍪 Cookies & Tracking
We use cookies to improve your shopping experience, analyze website traffic, and personalize content. You can adjust your cookie settings in your browser.
📤 How We Share Your Information
- Service Providers: Payment processing, order fulfillment, IT support
- Analytics & Marketing Partners: Improving user experience
- Legal Compliance: If required by law, regulatory requests
🧒 Children’s Data
We do not knowingly collect or process personal information from children under 16. If we become aware of such data, we will delete it immediately.
⚖ Your Privacy Rights
Depending on your location, you may have the right to:
- *Access your data*
- *Request deletion of personal information*
- *Correct inaccurate data*
- *Opt-out of marketing & targeted ads*
- *Restrict data processing*
🌍 International Data Transfers
We may transfer and store your data outside your country. We ensure these transfers comply with legal data protection regulations.
📩 Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us: