📜 TERMS OF SERVICE

Effective as of March 9, 2025

1. INTRODUCTION

Gentevra operates this website. Throughout the site, the terms “we”, “us”, and “our” refer to Gentevra. By accessing our site and purchasing from us, you agree to be bound by these Terms of Service, including all conditions, policies, and notices outlined here or linked via this page.

2. ACCEPTANCE OF TERMS

By using our website, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. Any breach of these terms may result in the immediate termination of our services.

3. GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone at any time, for any reason.
  • Your content (excluding credit card information) may be transferred unencrypted across networks, adapting to technical requirements.
  • Credit card information is always encrypted during transfer.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our service without express written permission.

4. PRODUCTS & SERVICES

  • Some products or services may only be available online through our website.
  • These may have limited quantities and are subject to return or exchange in line with our Refund Policy.
  • We reserve the right to limit sales, change prices, or discontinue any product or service without notice.

5. ORDER PROCESSING & BILLING

  • Orders are processed within 1-3 business days, excluding weekends and holidays.
  • Standard Shipping: Delivery within 3-7 business days post-processing.
  • Shipping Fees: Free shipping on orders over $49. For orders below this amount, fees will be displayed at checkout.
  • You agree to provide current, complete, and accurate purchase and account information.

6. RETURNS & REFUNDS

For returns, exchanges, and refunds, refer to our Refund Policy. We aim to handle all requests professionally and efficiently.

7. PROHIBITED USES

You are prohibited from using the site or its content for:

  • Any unlawful purpose.
  • Violating any regulations, rules, or laws.
  • Infringing upon or violating intellectual property rights.
  • Uploading or transmitting viruses or malicious code.

Violation of any prohibited uses will result in the immediate termination of your access to our services.

8. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

  • We do not guarantee uninterrupted, timely, secure, or error-free service.
  • Your use of our services is at your sole risk.
  • Gentevra is not liable for any injury, loss, or damage arising from your use of our services.

9. GOVERNING LAW

These terms and any related agreements shall be governed by and construed in accordance with the laws of Germany.

10. CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these terms by posting changes to our website. It is your responsibility to review this page periodically for updates.

📩 CONTACT US

For any questions regarding these Terms of Service, please contact us:

📧 Email: support@gentevra.com
🌐 Website: www.gentevra.com